Privacy Policy

Last updated: [Dec 2025]

At Delbaré, we’re committed to protecting your personal information and ensuring your experience with us is safe, transparent, and respectful. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.

If you have any questions, you’re always welcome to contact us at connect@delbare.com.au.

1. Information We Collect

We collect information to help us process orders, improve our services, and create a smooth shopping experience. This includes:

Personal information you provide

Name
Email address
Phone number
Billing and delivery address
Order details
Payment information (processed securely through third-party payment providers — we never see or store your full card details)

Automatically collected information

When you browse our website, certain information is collected through cookies and analytics tools:

IP address
Device type
Browser type
Pages viewed
Time spent on the site
Referring website

This helps us understand what’s working well and where we can improve.

2. How We Use Your Information

We use your information to:

Process and fulfil your orders
Contact you regarding your order status or delivery
Respond to enquiries and support requests
Improve website performance and user experience
Manage fraud prevention and site security
Send occasional updates, if you’ve chosen to subscribe (you can unsubscribe anytime)

We do not sell or rent your personal information to any third party.

3. Sharing Your Information

We only share your information with trusted service partners who help us run our business. These may include:

Payment processors (e.g., Stripe, PayPal)
Delivery services and couriers
Email and marketing providers
Website hosting and analytics platforms

They only receive the information necessary to perform their services and are required to protect it.

4. Cookies & Tracking Technologies

Cookies help our website remember your preferences and provide a smoother browsing experience. They may also be used for anonymous analytics.

You can adjust your browser settings to block or delete cookies at any time, though this may affect site functionality.

5. How We Store & Protect Your Information

Your information is stored securely on protected servers. We take reasonable steps to prevent:

Unauthorised access
Loss
Misuse
Modification

Because no system is 100% secure, we continually review our processes to keep your data safe.

6. Your Rights

Under Australian privacy law, you have the right to:

Access the personal information we hold about you
Request corrections to inaccurate details
Ask for your information to be deleted (where legally possible)
Opt out of marketing communications

7. Third-Party Links

Our website may include links to external sites. We’re not responsible for the privacy practices of those websites, so we recommend reviewing their policies as well.

8. Children’s Privacy

Delbaré does not knowingly collect personal information from children under 13. If we become aware that such information was provided, we’ll remove it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent version.

10. Contact Us

For privacy enquiries, data requests, or concerns, please reach out to:

Delbaré
Email: connect@delbare.com.au